8 modules are available to include in a custom program.

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Boosting participation in team meeting

Duration: 10 mn

Communicating an unpopular message

We generally try to avoid tensions and conflict... which is quite natural because facing these often requires energy, self-mastery, time spent - and we don't always feel up to it. However, the tricks we use to avoid confrontation are far from being able to guarantee peace!
Duration: 15 mn

Conducting a team meeting

Leading a meeting... so habitual that sometimes we forget what it means. The very first thing? To turn the lights on! Meaning to fight against the boredom which rapidly can assail participants. So, then... how do you stimulate their minds and rouse their spirits?
Duration: 15 mn

Expressing your disagreement with a whole group

Having an opinion different from that of the group is rarely comfortable and often creates a dilemma: to express it at the risk of isolating yourself or even getting into conflict, or remaining silent and abandoning your point of view. However, there is also a third avenue to be explored...
Duration: 15 mn

Handling a leader in a meeting

Maintaining your role as the organizer of a meeting sometimes requires you to define clearly your position in the face of a strong and "attractive" personality. Clearly but gracefully, so that affirmation does not become opposition!
Duration: 15 mn

Handling chatty co workers in a meeting

It's difficult to keep a meeting on track when certain participants seem disengaged and are talking between themselves... difficult especially to resist the temptation just to say "shut up!" and instead affirm your position of leadership firmly but gracefully!
Duration: 15 mn

Manage a tense meeting

Who has never wished for immediate agreement in a meeting? Putting things simply and everyone seeing everything as so obvious, inevitable! The reality is often somewhat different and we have to roll up our sleeves to see what's causing a problem and to find a way of gettting round the obstacles!
Duration: 15 mn

Transform contraints into opportunities

Fear of upsetting people, of provoking anger or dejection, of entering into conflict, afraid of not knowing how to explain things, how to respond to questions...Having to announce disagreeable or unpopular news can make us hesitant and maladroit. However, by trying to soften the news we lose impact and credibility.
Duration: 15 mn